Reduced to writing

[bill_schubert]

I got up in time this morning to call the IRS at 6:59 but they said they didn't answer their phones until 7.  So I called at 7 on the dot and got the message that due to high volume they could not take my call.  No adding me to a queue for four hours.  Nothing.  This was a phone extension specific to my amended 2019 return.  They are really hurting for people and have my sympathy.  They'd have more of it if they gave me any way at all to complete my return from two years ago.

The reality is they owe me money but think I owe them money.  The document showing the difference is sitting in their queue (and they have acknowledged that it has been received in August 2020 but not yet processed).  We're talking about a $4000 swing (they owe me vs I owe them) and at the moment they are saying that I owe them $2615.30 and need to pay.  I've talked to them on the phone twice and had the payment delayed twice awaiting their processing the amendment that results in a $2195 refund but now can not even get them on the phone.  The due date by which I'm supposed to pay is 8 June, less than a month from now.

So I'm going to write a letter clearly as I can and succinctly as I can and maybe someone will have time to read it before the 8th.

A pickle.

Comments

[susandennis]

Man, that just sucks donkey balls.

[anais-pf.livejournal.com]

Grrrrrrr!

[msconduct.livejournal.com]

{I've been trying not to write this but apparently I can't help myself.} Have you thought of calling TurboTax to ask about your refund?:) More seriously, that sucks. That's a lot of money to have to cover when you shouldn't have to.

[bill-schubert.livejournal.com]

Yeah, I'd call TT but I know the level of their support all too well.

I'm vacillating over just how to do it. I think I'm going to write, today, and say that I'm providing sufficient proof that I do not owe them money then roll the dice on the 8th if I haven't heard. The worst outcome is that they somehow invalidate my amended return (in which case I'll figure out a way to go after the CPA that prepared it) and I have to pay a penalty and interest. That won't be too much. Annoying but not a killer. As long as I can respond to any demand for money with "I've already responded and you owe me money" kind of thing and the fact that I've called and who I've talked to (I've got the names and badge numbers) and that I attempted to get through (I've got a diary of attempted calls) I think I'm OK. I'm not trying to cheat.

[sleepybadger.livejournal.com]

How frustrating. I hope they can process your letter at least! Yikes.