Felix

[bill_schubert]

I love companies who do things above and beyond. A couple of weeks ago I bought Dana a Felix the Cat t-shirt:



Unfortunately it is a little small. So I followed the support link and requested a larger one. Here is how the company, TEEPUBLIC, responded:


Hi William,

Thanks for letting us know the new info!

I went ahead and processed your exchange for the new tee, in size 3XL, color soft pink, and it should reach you soon. There's no need to send the original back to us—we encourage you to keep, donate, or reuse it!

If there's anything else I can help you with please let me know.

Best,

Diana

TeePublic Customer Service


They are really losing money or making much less with the second shipping charge but I'll definitely be a customer with them again.  

Quiet day here in Georgetown.  Dana is getting her monthly infusion of good chemicals to boost her immune system.  I'm happily hanging out with the dogs.  

I just obligated to making French Onion soup and bread for the pregnant friend in our networking group.  The baby will die within a week or two.  Congenital defect that is invariably deadly.  She she is carrying a baby to term that they know will die.  The whole thing is pretty bad but they are taking it really well.  She has two daughters by a previous husband and this one was unplanned.  Tyson, one of the networking four of us, has signed up on a site that helps schedule volunteers for stuff like this and I just signed up for the 5th of March.  I've made onion soup before and it is pretty easy to make well.  I've made the bread hundreds of times.  I'll likely make both the day before to be sure they are good.  I've got a bunch of bone broth I made a while back that is in the freezer.  I need to move it anyway so I'll have a substantial base for the soup.  It will probably be 90 degrees.

I need to do my strength exercises and put together some lunch.  Wouldn't want to miss a meal.

Comments

[siglinde999]

That is very sad. I can’t imagine what made her decide carrying that baby to term was the right choice for her. It just seems so much more painful (and physically dangerous) than the alternative.

[bill_schubert]

Texas. And, IMHO, misplaced emotional attachment. I agree with you but it is her body. She never asked and I never offered an opinion on the subject. I'm just supporting.

[mollywheezy]

What a great company! It's nice to see that somewhere still has good customer service. :)

[bill_schubert]

I got a 'how did you like our service' survey from them. Turns out the person who was so quick to respond and so nice about it was in Romania!