Thanks Elon

[bill_schubert]

I'm about halfway through moving my banking from USAA to SoFi.  Most of it is easy, just a lot.  Connecting PayPal and Schwab and my credit union and HEB and probably others I've not thought of is time consuming and has to be done with care for obvious reasons.  Plus things are still happening so I've got to be sure I have money where it should be when it should be there. 

I've got half a dozen various auto deposits coming into the USAA account and have to track each one down and change it.  The first was my military pension. That was actually not too bad.  I did make the change but it will not take effect until my July paycheck.  I actually have some USAA checks so I can deposit money into SoFi that way.  I did the first today.  If that works I'll just keep doing that until everything is moved over and automated.

The big glitch, turns out, is Social Security.  Thanks to Elon I can't make a direct deposit change without physically going to a SS office.  I'm not attempting to make an appointment to do that.  When I went to their page I found this note:

The Austin and Georgetown offices have shifted to an appointment focused enumeration model for both original and replacement SSN Cards. If using ESS to assist caller with scheduling, please input the Online Control Number. Walk-ins may not be accommodated. Callers should complete OSSNAP and schedule an appointment. If caller has a driver's license/ID card, iSSNRC will allow them to complete the process without visiting the FO.

Can you imagine the majority of people who need to go to the office now due to Elon's edicts and they get this message.  I actually do not know what all of that means but have called to request an appointment and am waiting for a call back. 

Well while I was writing that I got a very nice lady from Georgetown on the phone who said I could drop in and make a Direct Deposit change without an appointment.  She said the paragraph above had to do with getting or replacing a card.  So strange. 

At least it appears that it should be straightforward if annoying to go there and make the change.  But I'm resolved to leave USAA behind with or without my $500.

Comments

[susandennis]

as one who has changed banks about a million times, the pain is real and the last time I did it was before Elon got his hands on things. BUT, it's kind of like a factory reset after you've used a device for a long time - a great opportunity to revisit all those auto-things and make sure they are right and make sure they are the best way. Painful but fruitful.

that paragraph, by the way, is priceless. glad they didn't let their Obscurity Wordsmith go in the purge.

[msconduct]

One of my pet hates is the use of job-specific acronyms and jargon in writing meant for the general public. How is anyone not working for them meant to understand that? Or perhaps that's the idea.